Privacy Policy
How we collect, use, and protect your information.
Last updated: 6/14/2026
Introduction
Welcome to Coastal Shine LLC. We respect your privacy and are committed to protecting your personal data. By using our site or contacting us you agree to the collection and use of information in accordance with this policy.
Information we collect
Information you give us
We collect information you provide directly to us, such as when you request a quote, fill out a form, or communicate with us. This may include your name, email address, phone number, property address, and details about the services you need.
Automatic information
We automatically collect certain information when you visit, use, or navigate the site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information.
How we use your information
We use the information we collect to provide, maintain, and improve our services, to process your requests and transactions, to communicate with you about your quotes, scheduling, estimates, appointments, and service updates, and for marketing with your consent.
SMS and text messaging
When you provide your phone number and consent (for example, by submitting a form on this site, or by texting us first), you agree to receive SMS text messages from Coastal Shine LLC, such as replies to your inquiry, estimate and appointment confirmations and reminders, service or account updates, and occasional offers. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of text messages, or reply HELP for help. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of any purchase.
Phone numbers and SMS opt-in consent are never shared with, sold to, or transferred to third parties or affiliates for marketing purposes.
How we share information
We do not sell your personal information. We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Cookies and analytics
We may use cookies and similar tracking technologies to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
Your choices
You may update or correct your information by contacting us. You can opt out of receiving promotional emails from us by following the instructions in those emails.
Data security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
Children's privacy and age restriction
You must be at least 18 years old to use this site and opt in to text messaging. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Changes to this policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.
Contact us
If you have any questions about this Privacy Policy, please contact us at:
Phone: (443) 258-5482
Email: info@coastalshineclean.com